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Terms & Conditions, Privacy Policy & Code of Conduct

1. Terms & Conditions for Career Aspirants

  1. Eligibility: You must be 16 years or older and actively seeking career guidance or mentorship.
  2. Account Use: You are responsible for maintaining the confidentiality of your account credentials.
  3. Accuracy of Information: All information you provide must be true and up to date.
  4. Respectful Behavior: You agree to communicate respectfully with mentors and follow platform guidelines.
  5. No Guarantees: Mentorship does not guarantee job placement, internships, or admissions.
  6. Content Ownership: Any materials shared by mentors are for personal development only and must not be copied, distributed, or published without permission.
  7. Termination: The platform reserves the right to suspend or terminate your account for any violation of these terms.
  8. Privacy: Your information will be handled in accordance with our Privacy Policy.

2. Terms & Conditions for Mentors

  1. Eligibility: You must be at least 21 years old and have relevant professional experience in your field of mentoring.
  2. Volunteer Agreement: Unless otherwise agreed, mentors offer their time on a volunteer basis.
  3. Professional Conduct: Mentors agree to maintain professional boundaries and provide genuine career guidance.
  4. No Commercial Promotions: Mentors may not use the platform to promote services, products, or other businesses unless explicitly allowed.
  5. Data Privacy: Mentors may not misuse or share mentee data outside the platform.
  6. Liability Disclaimer: The platform is not liable for decisions made by aspirants based on the mentor's advice.
  7. Content Sharing: Mentors retain ownership of shared material but grant limited rights for mentees to use it for personal development.
  8. Confidentiality: Mentors agree to maintain confidentiality of aspirant data.
  9. Mentor Rewards: Mentor compensation, phantom equity, and rewards are governed by the Mentor Engagement Policy.
  10. Removal of Access: The platform may remove mentors who are inactive, receive complaints, or breach guidelines.

3. Monetary Rewards

Mentors may receive monetary benefits or honorariums based on their active participation, availability, and engagement with mentees. The exact terms of such benefits will be governed by a separate Mentor Participation Policy provided at the time of onboarding or agreement.

  1. Eligibility Criteria: As per Section 10 below.
  2. Payment Process: Payments (if applicable) will be processed monthly/quarterly, through the method agreed upon (e.g., bank transfer, digital wallet), and may be subject to tax and reporting laws in your jurisdiction.
  3. Non-Employment Status: Receiving monetary benefits does not constitute an employment relationship. Mentors act as independent contributors, and Talentorial is not responsible for employment benefits such as insurance, taxes, or pensions.
  4. Changes to Compensation Policy: The platform reserves the right to modify or discontinue the compensation policy at any time with prior notice.

4. Privacy Policy

  1. Information Collection: We collect personal data such as name, contact info, educational background, and career interests for service provision.
  2. Data Storage: We store your personal data such as CVs in our database. Video calls with Mentors, mock interview etc will be stored for 3-4 days for AI assessment and then will be disposed.
  3. Use of Information: Your data is used to match mentors and mentees, enhance platform features, and communicate with users.
  4. Data Sharing: We do not sell your data. Data is shared only with relevant parties such as mentors/mentees and service providers for platform operation.
  5. Security Measures: We use encryption and secure servers to protect your information.
  6. User Rights: You can access, edit, or request deletion of your personal data at any time.
  7. Cookies: The site may use cookies to enhance user experience and monitor usage patterns.
  8. Changes to Policy: We may update this policy and notify users through the platform.

5. Code of Conduct

  1. Respect Others: Treat everyone on the platform with respect and professionalism.
  2. Honesty: Provide accurate information in your profile and communications.
  3. Safe Environment: No harassment, hate speech, or discriminatory behavior will be tolerated.
  4. Confidentiality: Do not share personal or sensitive information received through mentorship sessions.
  5. No Exploitation: Do not solicit money or favors from users.
  6. Compliance: Follow all platform guidelines, local laws, and regulations.

6. AI-Specific Terms & Conditions

  1. Automated Decisions: Talentorial.com uses AI-driven algorithms to assist in matching mentors and mentees, evaluating aptitude and attitude assessments, and reviewing mock interview performance.
  2. Non-Human Evaluation: Some feedback or results may be generated without direct human review.
  3. Accuracy & Limitations: While our AI systems are trained on best-practice models, they may not always provide perfect or fully personalized insights. The platform does not guarantee absolute accuracy of AI-generated recommendations.
  4. No Discrimination Guarantee: AI tools are designed to avoid bias. If users believe they have been unfairly treated, they are encouraged to submit feedback using the provided form.
  5. No Human Review Available: By using this platform, users understand and accept that currently there is no human review system available for AI-based decisions or outcomes.
  6. User Consent: Users agree to receive AI-generated feedback and recommendations by continuing to use the platform.
  7. Liability: Talentorial shall not be liable for any actions taken based on AI-generated insights.

7. AI-Specific Privacy Policy

  1. AI-Driven Services: We employ AI systems to support mentor-mentee matching, skill assessments, mock interview reviews, and platform analytics.
  2. Data Use: AI models may process user profile data, communications, and responses to generate recommendations or evaluations.
  3. Data Protection: All AI tools are implemented with strong security protocols to protect user data integrity and privacy.
  4. User Awareness: By registering, you acknowledge that some features are powered by AI and results may be partially or fully automated.
  5. Transparency: We strive to provide clear information about how our AI functions. Details can be requested from our support page or FAQ section.

8. Feedback on AI Decisions

If you believe an AI-generated match, evaluation, or recommendation was inaccurate or unfair, you may submit feedback using our online form. While human review is not currently available, your input helps us improve the system. We monitor all submissions to detect patterns, improve fairness, and enhance future accuracy. Visit the 'Feedback on AI' section on your dashboard to share your thoughts.

9. Data Protection Policy

Talentorial stores data securely on servers located within the UAE or compliant international data centers. User data may be transferred and processed outside the UAE under equivalent data protection standards, in compliance with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection. We may engage third-party vendors for hosting, analytics, and communication, all bound by confidentiality and data protection obligations. Users may request access to, correction of, or deletion of their personal data at any time by contacting support@talentorial.com.

10. Payments, Subscriptions & Refunds

All payments are processed in AED unless otherwise stated. Refunds for paid subscriptions or course purchases will be handled as per Talentorial's Refund Policy available on the website. Users are responsible for applicable taxes and transaction fees in their jurisdiction. Failure to make timely payments may result in suspension of access until dues are cleared.

11. Account Suspension & Termination

Talentorial may suspend or terminate an account for misconduct, fraud, data misuse, or violation of these terms. Users will be notified by email prior to termination when applicable.

12. Intellectual Property

All platform content, AI models, and tools are the property of Talentorial. Users retain ownership of uploaded content but grant Talentorial a limited license to use, process, and display it for service delivery. All intellectual property created by mentors or contributors during engagements shall belong exclusively to Talentorial unless otherwise agreed in writing.

13. Confidentiality & Non-Disclosure

All users, mentors, and partners must maintain strict confidentiality of proprietary information, business data, and any confidential materials obtained through Talentorial. Unauthorized sharing or misuse may result in immediate termination and legal action.

14. Liability & Indemnity

Talentorial shall not be liable for any direct, indirect, or consequential damages arising from the use of its platform. Users agree to indemnify and hold harmless Talentorial, its affiliates, employees, and partners from any claims or liabilities resulting from misuse of the platform.

15. Third Party Content & Links

Talentorial may link to external courses or partners. We are not responsible for the content or accuracy of third-party materials. Use of such resources is at the user's discretion.

16. Force Majure

Talentorial shall not be held liable for delays or failures caused by events beyond its reasonable control, including technical failures, natural disasters, cyberattacks, or acts of government.

17. Communication Consent

By registering on Talentorial, users consent to receive essential communications, including updates, notifications, and policy changes, via email or in-app alerts.

18. Governing Law & Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under or in connection with this Agreement shall be referred to arbitration under the ADGM Arbitration Centre Rules, seated in Abu Dhabi, UAE, and conducted in English. The arbitral award shall be final and binding.

19. Changes in Terms

Talentorial reserves the right to modify these Terms and Conditions at any time. Continued use of the platform after updates constitutes acceptance of the revised terms.

20. Contact

For questions regarding these Terms and Conditions, please contact:
Email: info@talentorial.com
Address: Talentorial Software & AI Services LLC – SPC, PO Box 113621, Abu Dhabi, UAE