Welcome to Talentorial. This Privacy Policy explains what personal data we collect, how we collect and use it, who we share it with (including third-party artificial intelligence (AI) providers, universities and employers), how long we keep it, and the choices and rights you have. It applies to the Talentorial website (www.talentorial.com) and the Talentorial mobile apps for iOS and Android (together, the "Platform").
Talentorial Software & AI Services LLC – SPC, PO Box 113621, Abu Dhabi, UAE ("Talentorial", "we", "us") decides how and why your personal data is processed. Under India's Digital Personal Data Protection Act, 2023 we are the "Data Fiduciary". We process personal data in line with the DPDP Act and its Rules, the Information Technology Act, 2000 and its rules, and the data protection laws of the other countries where we offer the Platform, including, where applicable, UAE Federal Decree-Law No. 45 of 2021.
AI data sharing at a glance: Three features send your data to third-party AI providers. CV Analysis uses Google Gemini (operated by Google). Mock Interview uses Deepgram (operated by Deepgram, Inc.) for your live voice, and Google Gemini for the interview conversation and the interview video. Identity verification uses Amazon Web Services (AWS) to check your live selfie and match it to the photo on your ID, and Google Gemini to read the details on your ID. Before any data is sent, the app shows a consent screen for that feature that names the providers and explains what will be shared. Nothing is sent unless you tap Continue. If you choose Cancel, nothing is sent and you can keep using the rest of the Platform. Your government ID is never shared with universities, employers, mentors or other users. Section B3 has the details.
B1. Information We Collect
We collect the following categories of personal data:
| Category | What it includes | How we collect it |
|---|---|---|
| Account & contact data | Name, email address, phone number, password (stored in encrypted/hashed form), account type (career aspirant or mentor) | You provide it when you register |
| Profile & career data | Educational background, career interests, work experience, skills, profile photo | You provide it in your profile |
| CV / resume content | The CV file you upload and the text and information in it (for example employment history, education, skills and contact details) | You upload it for CV Analysis or to your profile |
| Identity verification data | An image of a government-issued photo ID (Aadhaar, driving licence, passport or Emirates ID), the details read from it (such as your name and date of birth), a short live selfie video of your face, and the verification result | You provide it before a Mock Interview (see section B4) |
| Mock interview data | Your live voice, video of your answers, the questions asked, and the transcript, scores and feedback generated from them | Recorded through your device camera and microphone when you start a Mock Interview |
| Mentor session data | Session bookings, attendance, and the written feedback exchanged between mentor and mentee. Mentor sessions are not recorded and no video, audio or transcripts of them are stored. | Created when you use mentoring features |
| Assessment data | Your answers to aptitude, attitude and skills assessments, and the results | You provide it when you take an assessment |
| Jobs and applications | The jobs and internships you apply for, your application status and outcomes (for example interview, internship or offer) | Created when you apply for a role, and updated by you, the employer or your university |
| University partner data | If your university enrols you through a Talentorial partnership: details such as your name, university email address, programme and year of study | Provided by your university |
| Communications | Messages, feedback (including "Feedback on AI" submissions) and support requests | You send them through the Platform or by email |
| Payment data | Transaction records, plan purchased, amount and date. Card and UPI details are handled by our payment providers (Razorpay, Stripe or Apple In-App Purchase); we do not store full card numbers | Created when you make a purchase |
| Device & usage data | Device type, operating system, app version, IP address, crash logs, pages and features used, and device or advertising identifiers, if any | Collected automatically when you use the Platform |
| Cookies (website only) | Cookie and similar identifiers | Set by our website; see section B12 |
Device permissions. The app asks for camera and microphone access only when you start identity verification, a Mock Interview or a video session with a mentor. It asks for photo/file access only when you upload a CV, an ID or a photo. You can withdraw these permissions at any time in your device settings.
B2. How We Use Your Information
We use personal data only for the following purposes:
- To provide the Platform: creating and managing your account, matching mentors and mentees, scheduling and running sessions, and delivering assessments, CV Analysis and Mock Interview feedback.
- To connect you with universities and employers: sharing your career profile with employers when you apply for a role or match roles they are hiring for (if you are 18 or over), and with your university if it enrols you through a Talentorial partnership or you link your account to it, so they can support your career readiness and placement (see section B5).
- To provide AI-powered features: generating CV feedback, mock interview evaluations and recommendations, with your explicit consent where third-party AI is used (see section B3).
- To verify identity for proctored assessments: confirming that the person taking a Mock Interview is the account holder, with the help of our identity verification providers (see section B4).
- To improve and secure the Platform: analytics, troubleshooting, fraud prevention and keeping the service safe.
- To communicate with you: service messages, updates, policy changes and support replies. We send marketing only if you have opted in.
- To process payments and keep the financial records required by law.
- To meet legal obligations and respond to lawful requests from authorities.
We process your personal data on the basis of your consent or, where the law allows, for legitimate uses such as meeting legal obligations. We do not sell your personal data and we do not use it for third-party advertising. The app does not track users across other companies' apps or websites.
B3. AI Features and Sharing With Third-Party AI
B3.1 Features that send data to a third-party AI provider
| Feature | Personal data sent | Provider and purpose |
|---|---|---|
| CV Analysis | The content of your CV/resume (text and file), including any personal details it contains, such as your name, contact details, education and employment history | Google Gemini (Google LLC / Google Cloud), to analyse your CV and generate feedback and improvement suggestions |
| Mock Interview (voice) | Your live voice during the interview | Deepgram (Deepgram, Inc.), to turn your speech into text and to give the AI interviewer its voice. Deepgram does not receive your video |
| Mock Interview (conversation) | The text of the interview conversation: the questions asked and your transcribed answers | Google Gemini (Google LLC / Google Cloud), to decide the next interview question and to generate scores and feedback |
| Mock Interview (video) | Video recording of your interview answers, stored in our Google Cloud storage | Google Gemini (Google LLC / Google Cloud), to analyse the video (for example presence, body language and engagement) as part of your scores and feedback |
| Identity verification (face) | A short live selfie video of your face and the photo on your ID | Amazon Web Services (AWS), to check that the selfie is of a live person and that your face matches the photo on your ID |
| Identity verification (ID details) | An image of your government-issued photo ID | Google Gemini (Google LLC / Google Cloud), to read the details printed on your ID (such as your name and date of birth) so we can confirm the ID belongs to you |
No other feature sends personal data to a third-party AI provider. Mentor sessions are not assessed by AI. One check stays fully on your device: during a Mock Interview, software on your device confirms that a face is on camera, and that data never leaves your device. Your government ID and identity verification data are used only for identity verification and are never shared with universities, employers, mentors or other users.
B3.2 Your explicit permission
Before any of your data is sent to an AI provider, the app shows a consent screen. It names the providers for that feature (Google Gemini for CV Analysis; Deepgram and Google Gemini for Mock Interview; Amazon Web Services and Google Gemini for identity verification) and explains what will be sent and why. Your data is only sent if you tap Continue. If you tap Cancel, nothing is sent, that feature will not run, and you can still use all other features of the Platform. The consent screen appears each time you start a CV Analysis, identity verification or Mock Interview.
B3.3 How our AI providers handle your data
These providers act as our service providers ("Data Processors" under the DPDP Act) and process the data we send only to provide their service to us.
Google (Gemini and Google Cloud) – CV Analysis, Mock Interview conversation and video, and reading ID details: We use Google's paid Gemini service through our own Google Cloud account, and we store Mock Interview videos in our Google Cloud storage. Under Google's terms for paid services, Google does not use the data we send to train or improve its AI models. Google may keep it for a limited period only to detect abuse and meet legal requirements, and then deletes it.
Deepgram (Mock Interview voice): Deepgram processes your live voice to turn it into text and to produce the AI interviewer's voice. Deepgram does not receive your video and does not pass your data to any other AI provider. We have opted out of Deepgram's Model Improvement Program, so Deepgram does not use your recordings to train its models, and Deepgram does not keep your recordings after processing.
Amazon Web Services (identity verification): AWS checks that your selfie is of a live person and compares it with the photo on your ID, and uses these images only to give us the verification result. We have opted out of AWS using this data to develop or improve its services.
Google, Deepgram and AWS may process this data outside India, including in the United States.
B3.4 Talentorial's own processing
We also use our own algorithms to support mentor-mentee matching, assessment scoring and platform analytics. These use your profile, assessment and usage data and do not send personal data to third-party AI providers.
B3.5 Automated results
Some feedback, scores and recommendations are generated automatically without human review. They are guidance only. They do not guarantee job placements, internships or admissions. If you think an AI result is inaccurate or unfair, tell us through "Feedback on AI" in your dashboard or at support@talentorial.com.
B3.6 Withdrawing your consent
You can withdraw your consent to third-party AI processing at any time in any of these ways:
- tap Cancel on the consent screen the next time you use the feature;
- email support@talentorial.com and ask us to stop AI processing and delete your CV Analysis, Mock Interview and identity verification data; or
- delete your account (see section B8).
After you withdraw, we will not send any further data to the AI provider. Withdrawal does not affect processing that happened before it.
B4. Identity Verification for Mock Interviews
To keep our assessments fair and properly proctored, we verify that the person taking a Mock Interview is the account holder before the interview starts.
- What we collect: an image of one government-issued photo ID that you choose (Aadhaar, driving licence, passport or Emirates ID), a short live selfie video of your face, and the details read from your ID.
- How we verify: Amazon Web Services (AWS) checks that the selfie is of a live person (a "liveness check") and compares your face with the photo on your ID. Google Gemini reads the details printed on your ID, such as your name and date of birth, so we can confirm the ID belongs to you. Both act only as our service providers (see section B3.3). No other identity-verification company is involved.
- During the interview: a check that runs only on your device confirms that a face is on camera. This data does not leave your device.
- Purpose limitation: we use this data only for identity verification and assessment proctoring. We do not use it for any other purpose.
- No other sharing: apart from AWS and Google Gemini for the checks above, we do not share your ID or verification images with anyone. This includes Deepgram, universities, employers, mentors, other users and advertisers. Universities and employers may only see that your identity has been verified, never your ID.
- Aadhaar: Aadhaar is optional; you can use any other listed ID instead. If you use Aadhaar, please upload a masked Aadhaar (only the last four digits visible). We do not collect or store your full Aadhaar number, and we do not carry out Aadhaar authentication with UIDAI.
- Retention: we delete the ID and face images within 4 days after verification. We keep only a record that verification took place (ID type, date and result).
- Consent: we ask for your consent on screen before verification, and the consent screen names AWS and Google Gemini. If you decline, you can still use the Platform's other features, but you will not be able to take a proctored Mock Interview.
B5. How We Share Your Information
We share personal data only as described below:
Other users: Mentors and mentees can see the profile details needed for matching and sessions, and the feedback exchanged between them. Mentors can see the information you choose to share with them. Mentors never see your ID or verification data.
Employers: if you are 18 or over, employers on the Platform can see your career profile when you apply for a job or internship they post, and when your profile matches a role they are hiring for. They can see your profile and career data, CV, assessment results, readiness and Role Fit scores, badges, Mock Interview scores and feedback summary, and whether your identity has been verified. Your name and contact details are shared when you apply. Employers use this data only to assess and shortlist candidates for their roles.
Universities: if your university enrols you through a Talentorial partnership, or you link your account to your university, your university can see your activity on the Platform, assessment results, readiness scores, skill gaps, Mock Interview scores and feedback summary, courses and badges, and your job applications and outcomes. Universities use this data to support your career readiness and placement and to prepare their own reports, such as placement and accreditation reports. Universities may also receive reports that combine data from many students and do not identify anyone.
What universities and employers never receive: your government ID or verification images, Mock Interview video or audio recordings, full interview transcripts, mentor session feedback, private messages, payment data, or device and usage data. We do not share the profiles of users under 18 with employers (see section B10).
Your consent and choices: by accepting this Policy, you consent to the sharing with universities and employers described above. You can ask us to stop at any time by emailing support@talentorial.com. We will stop sharing from then on and ask the university or employer to delete the data they received.
Service providers: These companies help us run the Platform. They act as our Data Processors and may only use your data to provide services to us:
| Service provider | Purpose |
|---|---|
| Amazon Web Services (AWS) | Hosting the Platform and storing data, in India; identity verification (liveness check and face match, see section B4) |
| Google (Gemini and Google Cloud) | AI analysis for CV Analysis, the Mock Interview conversation and video, and reading ID details; storing Mock Interview videos (see sections B3 and B4) |
| Deepgram, Inc. | Speech-to-text and the AI interviewer's voice in Mock Interviews (see section B3) |
| Talentorial | Live video sessions with mentors (sessions are not recorded) |
| Talentorial and AWS | Sending emails, OTPs and push notifications |
| Talentorial | Usage analytics and crash reports |
| Razorpay, Stripe and Apple In-App Purchase | Processing payments and subscriptions |
Legal and safety: Where required by law, court order or a government authority, or to protect the rights, safety and property of our users, Talentorial or others.
Business transfers: If there is a merger, acquisition or sale of assets, subject to this Policy.
Protection by third parties. We share personal data with service providers (including AI providers), universities and employers only under written agreements. These agreements require them to protect it with the same or equal level of protection as this Privacy Policy and applicable data protection law, to use it only for the purposes we specify, to keep it confidential and secure, not to share it further, and to delete it when it is no longer needed for that purpose.
B6. Where We Store Data
Your data is stored on Amazon Web Services (AWS) servers located in India, except Mock Interview videos, which are stored in our Google Cloud storage. As the Platform expands to other countries, we may store or process data in additional locations. If we do, we will update this Policy. Some service providers, including Google, Deepgram and AWS, may process data outside India. We transfer data outside India only as permitted under the DPDP Act and any restrictions notified by the Government of India, and with safeguards that keep your data protected to the standard described in this Policy.
B7. How Long We Keep Your Data
| Data | Retention period |
|---|---|
| Account, contact and profile data | For as long as your account is active. Deleted when you delete your account (see section B8) |
| CV / resume and CV Analysis results | Until you delete them or delete your account |
| Government ID and face images | Deleted within 4 days after verification. Only the verification record (ID type, date, result) is kept until you delete your account |
| Mock interview video and audio recordings | Deleted from our systems, including our Google Cloud storage, within a maximum of 4 days |
| Mock interview transcripts, scores and feedback | Until you delete your account |
| Mentor session data | Mentor sessions are not recorded. Bookings and written mentor/mentee feedback are kept until you delete your account |
| Data sent to Google, Deepgram or AWS | Kept by the provider only as described in section B3.3 |
| Data shared with universities and employers | Kept by the university or employer only for as long as needed for the purpose it was shared for, under our agreement with them. When you delete your account or ask us to stop sharing, we stop sharing and ask them to delete it |
| Payment and transaction records | Kept after account deletion for as long as required by tax, accounting and other applicable laws (e.g. 8 years under Indian law) |
| Device, usage and log data | 12 months |
After these periods, we delete or anonymise the data.
B8. Your Rights and Choices
Under the DPDP Act and other applicable laws, you have the right to:
- get a summary of the personal data we hold about you and how we process it, and the identities of those we have shared it with;
- correct, complete or update your personal data;
- have your personal data erased;
- withdraw your consent at any time. Withdrawing consent is as easy as giving it (see section B3.6);
- have your grievances addressed by our Grievance Officer; and
- nominate another person to exercise your rights if you die or become unable to do so.
How to delete your account: You can delete your account directly in the app at Settings > Account > Delete Account, or by emailing support@talentorial.com. When you delete your account, we delete your account, profile, CV, assessment, mock interview and other personal data, and we stop sharing your data with universities and employers. We keep only the payment and transaction records we are legally required to retain (see section B7).
To exercise any other right, email support@talentorial.com. We will respond within 30 days. If you are not satisfied with our response, you may complain to the Data Protection Board of India.
B9. Security
We protect your data with encryption in transit and at rest, access controls and secure servers. We require our service providers, including AI providers, to apply appropriate security measures. No system is completely secure. If a personal data breach occurs, we will notify you and the relevant authorities as required by law.
B10. Children
The Platform is intended for users aged 16 and over (21 and over for mentors). Under the DPDP Act, anyone under 18 is a child. If you are under 18, we will only process your personal data after obtaining verifiable consent from your parent or lawful guardian. We do not track, behaviourally monitor or target advertising at users under 18. If we learn that we have collected data from a child without the required consent, we will delete it. Your parent's or guardian's consent also covers the sharing with your university described in section B5. We do not share the profiles of users under 18 with employers, and employers cannot see them until you turn 18.
B11. Language
This Policy is available in English. You can ask for it in any language listed in the Eighth Schedule to the Constitution of India by emailing support@talentorial.com.
B12. Cookies
Our website uses cookies to make the site work, remember your preferences and understand how the site is used. You can manage cookies through your browser settings or our cookie settings. The mobile app does not use browser cookies.
B13. Changes to This Policy
We may update this Policy from time to time. We will post the updated version with a new "Last updated" date and notify you through the Platform or by email. If we make a material change to how we share your data with third parties, including AI providers, we will ask for your consent again before the change applies to you.
B14. Contact Us and Grievance Officer
If you have questions about this Privacy Policy or your data, or want to raise a grievance, please contact:
Grievance Officer: Nishen Roy
Email: info@talentorial.com
General support: support@talentorial.com
Address: Talentorial Software & AI Services LLC – SPC, PO Box 113621, Abu Dhabi, UAE